• Ihr Hotel in Walldorf

A - Z Guide

Adapter

An adapter plug will be available for you at the reception desk.

Airport / Airport Shuttle

Airport Frankfurt   (distance about 90 km)

Airport Karlsruhe   (distance about 80 km)

Airport Stuttgart   (distance about 110 km)

All of these airports can be easily reached via train, taxi or airport shuttle. For more information about timetables and fees for transfers please call extension 119.

Baby Bed

Please contact us ahead of time so that we can arrange everything for you right away. Extension 119. This service is provided free of charge.

Bank / Money Exchange

The next EC-Cashpoint is within walking distance 100 meters in the “Walzrute” next to the bus stop. For exchange travelers cheques and foreign currency there are following credit institutions within 500 meters walking distance:

Sparkasse
Hauptstraße 5

Postbank
Bahnhofstraße 8     

Volksbank
Johann-Jakob-Astor-Straße 7

Commerzbank
Johann-Jakob-Astor-Straße 12

Bar / Lounge

Dive in and enjoy your evening with lounge music and a pleasant atmosphere or even a live sports broadcast. The modern and innovative design of our Kaminlounge and bar guarantee you a simply authentic feel-good-factor. We offer you a wide range of drinks and coffee selections around the clock. Our alluring wide range of dishes is also offered at the Kaminlounge Mondays to Saturdays from 05:00 pm to 10:00 pm (not on public holidays).

Bathrobes

Are available for free on request. Our staff will be happy to bring it up to your room.

Bedclothes For Allergic People

Special bed clothes for allergic people are available on request. Please do not hesitate to contact our team at the front desk.

Bicycles

We offer 2 ladies’ and 2 mens’ bicycles free of charge. We only book a deposit to your room. A map of the region with lovely bicycle paths will also at your disposal.

Blanket

For incomparable, comfortable sleep there are different pillows and blankets available on request. For more information please contact our staff at the front desk. Extension 119.

Breakfast Buffet

The breakfast takes place in our Kaminrestaurant in the basement. On sunny days you can have your most important meal of the day on our Gartenterrasse.

from 06:30 am to 09:30 am on Mondays until Fridays

from 07:00 am to 10:30 am on Saturdays, Sundays and on Holidays

As an additional service we offer room service (without extra charge). To order, please contact our team of the reception desk till 11:00 pm the day before.

Business Corner

Our Internet Terminal in the business corner can be used free of charge between 06:00 am and 11:00 pm and is located on the ground floor.

Check-In

Your room is available at 03:00 pm on the day of arrival. In case of an earlier arrival, we try to provide your room as soon as possible.

For that service we charge:

€ 40,00 for an early check-in from 08:00 am

€ 20,00 for an early check-in from 11:00 am

Check-Out

Your room is available till 11:00 am on the day of departure. If you are planning to check out later, please contact the reception in advance.

For a late check-out:

until 02:00 pm we charge 25% of the room rate

until 06:00 pm we charge 50% of the room rate

after 06:00 pm we charge 100% of the room rate

Clothes-Hanger

If you need more clothes-hangers please call extension 119.

Complaints

Please feel free to tell us your opinion or make suggestions of how we can make our hotel services more comfortable for you. If there are any problems during your stay, please contact our staff at the reception as soon as possible, so that we are able to solve the problem immediately.

Conventions / Meetings

For your event there are 5 meeting rooms which are connected to our terraces.

Credit Cards

You can pay your invoice with the following credit cards.

  • EC-Karte/Maestro
  • Mastercard
  • American Express
  • Visa
  • Diners Club
  • JCB

Doctor & Medical Assistance

If you are in need of medical assistance please call the reception - Fon 119. The medical emergency office is available outside the usual office hours of the doctor´s practices. During their opening times there is no registration for your visit nesscessary.

GRN-Klinik Schwetzingen
Bodelschwinghstraße 10
68723 Schwetzingen
Phone: 06227.116 117

Opening Times

Mon., Tue., Thu., Fri.19:00 – 24:00 Uhr
Wed.13:00 – 24:00 Uhr
Sat., Sun. and on public holidays08:00 – 24:00 Uhr

 

Emergency Exit

The emergency exits are marked by a special sign (green background, white print).

Extra Bed

The extra charge for this service is € 25,00.

Facsimiles

Our staff will be glad to send a fax for you. The fee for nationwide faxes amounts € 0,20 per page, for international faxes we charge € 0,50 per page. If you are in need to receive a fax, our fax number is +49.(0)6227.30541. We are pleased to forward your fax to your attention.

Flowers

If you would like to order flowers, our staff will be glad to assist you. Please call extension 119.

Fitness

The Fitness area is located in the basement. The opening hours are from 07:00 am to 10:00 pm. In addition to our offer, we cooperate for you with the fit-o-drom Premium Studio, which is about 1 km away. Information about the special conditions are available at our reception.

Front Office

Our team at the reception desk is pleased to help you in every situation. Please do not hesitate to contact us. Extension 119.

Golf

Besides the famous golf course St. Leon-Rot there are 9 more interesting golf courses nearby. Our Front Office Team will be happy to reserve your starting time.

Hairdresser And Cosmetics

Beauty World
Heidelberger Straße 16
Fon 06227.3099022

A price list and information about other hairdressers or beauty salons are available at the reception.

Hygiene

We offer dental care sets, shaving sets and many more sanitary products. The staff at the reception desk will provide you with a travel kit on demand.

Internet

You will find your personal access in your room. For further information please contact our front desk. Furthermore we also offer an internet terminal on the ground floor, that can be used free of charge between 06:00 am and 11:00 pm.

Ironing Service

The amount for this service is € 3.00 per piece of clothing. With pleasure we lend you an ironing board and iron for self ironing. Please contact the front desk. Extension 119.

Jogging

City maps and further information are available at our front desk. Furthermore there is a fitness trail next to the stadium in Walldorf.

Key Card

The Key Card not only opens the door of your room, it also opens the main entrance of the hotel.

Laundry Service

Please place your laundry in the bag and complete the form. If you leave your laundry at our reception desk it will be returned within 24h. For a same-day service, please bring it to the reception before 8:00 am. For the express service we charge additional 20%. Please consider that we are not able to offer our laundry service on Saturdays, Sundays and on public holidays.

Late Check Out

Your room is available till 11:00 am on the day of departure. If you are planning to check out later, please contact the reception in advance.

For a late check-out:

until 02:00 pm we charge 25% of the room rate

until 06:00 pm we charge 50% of the room rate

after 06:00 pm we charge 100% of the room rate

Leisure

Information and brochures for sports, culture, music, etc. are available here or at the reception desk. Please ask our team on extension 119.

Luggage Storage

We are pleased to store your luggage for you. Please contact our front desk. Extension 119.

Luggage Service

By request we’ll bring up your luggage to your room or from your room to the entrance. Our employees will help you everytime. Please call 119.

Linen Change

We change your bed line all 3 days and upon need. By request we’ll change it daily. Please call the reception under 119.

Massage

Various of massages and other Physiotherapeutic applications are available after prior consultation in our hotel or in practice. To arrange an appointment please contact our staff at the reception.

Mini-Bar

One bottle of mineral water and one bottle of apple juice spritzer are free of charge during your stay. An additional insertion of the mini-bar is possible against a surcharge.

Newspapers and Magazines

You will find a large variety of newspapers and magazines exclusive through our free wifi-connection in our digital mediathek. To benefit from this service also after your stay - download your favorites on your Smartphone, Tablet oder Laptop.

Non-Smoking hotel

Our house is a non-smoking hotel. Please note that smoking is prohibited throughout the property and we have to charge special cleaning costs in the amount of at least 150,00 € in case of non-observance.

Pets

Pets are welcome in our hotel. We charge € 10,00 per day and pet for the special cleaning of the room.

Parking

The hotel offers a spacious car park without any charge.

Pharmacy

The next pharmacies are located in the city center:

Central Apotheke
Hauptstraße 1
Fon 06227.1511

Stadtapotheke
Hauptstraße 8
Fon 06227.82970

Astoria Apotheke
Nußlocher Straße 26
06227.61220

Phone

Phone calls to the german landline are free of charge. Phone calls to a mobil phone or a foreign country will be charge with 20 Cent per unit. Please dial first the exchange line “0”.

Photocopies

€ 0,20 per piece Black and white copy

€ 0,40 per piece Color copy         

€ 0,30 per piece Slide copy (additional charge)  

Pillow And Blanket Variety

For incomparable, comfortable sleep there are different pillows and blankets available on request. For more information please contact our staff at the front desk. Extension 119.

Emergency Call / Police

To call the local police station please dial “0” for an outside line and then the following telephone number 841.999.0. The emergency call for the police ist 110 for fire alarm and the ambulance 112. The emergency numbers are already programmed in your telephone.

Post And Messages

If you like to mail your post cards, letters or a parcel, you are able to drop it at the reception. All your messages and post deliveries will be brought to your room during your stay.

Public Transportation

You will get more information and schedules at our reception or with the website www.vrn.de.

Radio

There are several radio channels via TV.

Reception Desk

Our team at the reception desk is pleased to help you in every situation. Please do not hesitate to contact us. Extension 119.

Recharger For Mobile Phone

We offer a selection of the most common rechargers for mobile phone at our reception. Please dial extension 119.

Restaurant

Our Kaminrestaurant in the basement combines both comfort and modernity. From Mondays to Saturdays (not on public holidays), you’ll be served with aesthetic and light dishes from our fresh refined cuisine between 5:00 pm and 10:00 pm. In addition to the offered range of dishes, our chef advocates for a seasonal change of the menu. To view our current menu, click on here. In summer, from the early morning till late into the evening, our team is always at your service as you enjoy basking at nice weather on our spacious, splendid and magnificent garden terrace.

Room Service

This service is free of charge. Please call extension 119 for your order.

Safe

All our rooms offer a safe to keep your valuable things save. If you would like to deposit items with a higher value than € 3.500,00 please contact our team at reception desk on extension 119.

Sauna

Our Sauna is located on the ground floor and is available for you, free of charge, during your stay. The opening hours are from 07:00 am till 10.00 pm. Please contact our reception staff so that we can regulate the ideal temperature for you. Special towels and bathrobes are available at the reception.

Schedules

If you need time tables or other advice, please ask our staff at the reception desk. The train station “Wiesloch-Walldorf” is 1,5 km away and can be reached easily by bus or taxi. The distance to Heidelberg main station is 12 km.

Shuttle-Service

As a special service we offer our guests, in a time interval of 15 minutes, a free shuttle service to the SAP-Education-Center with the following time schedule:

08:45 am to 09:45 am - Monday

08:00 am to 08:45 am - Tuesday to Friday

Our shuttle services will return you to the Hotel at 05:05 pm and 05:20 pm (Mondays until Thursdays).

Please don’t forget to register your request at the front desk for the transfer in the morning.

Sewing service

In the punnet next to the washbasin you’ll find a little sewing set. We are pleased to help you with little sewing projects. Please call the reception under 119.

Shopping-Service

You need a special thing? We are pleased to care about your purchase. Please inform our Front Desk till 12:00 am the original price additionally to a service charge of 20% or at least € 1.50 will be comfortably charged to your room bill.

Shoe Shine Service

There is a shoe-cleaning machine on the ground floor nearby the reception that is available for your use at any time.

Sights

Information and brochures for sports, culture, music, etc. are available here or at the reception desk. Please ask our team on extension 119.

Slippers

We also provide slippers. This service is free of charge. Please contact the reception.

Stamps

Postage stamps for letters and postcards can be purchased at the reception desk.

Umbrella

In case of bad weather there will be an umbrella at your disposal. Please ask for this service (free of charge) at our front desk.

Wake-Up-Call

There is a wake-up-service available in your TV (key combination: "Select" + "Alarm" - please press keys simultaneously). Our team at the reception desk is pleased to call you at any desired time as well. Please call extension 119.

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